# PowerVRSDKSetup-3.0r2 cannot connect to its remote server to download the the required files

**URL:** https://forums.imgtec.com/t/powervrsdksetup-3-0r2-cannot-connect-to-its-remote-server-to-download-the-the-required-files/1656
**Category:** PowerVR Insider
**Created:** [February 12, 2013, 8:12pm UTC](https://forums.imgtec.com/t/powervrsdksetup-3-0r2-cannot-connect-to-its-remote-server-to-download-the-the-required-files/1656 "2013-02-12T20:12:50Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![scrz](https://avatars.discourse-cdn.com/v4/letter/s/d9b06d/32.png) [@scrz](https://forums.imgtec.com/u/scrz)
#### Post date: [February 12, 2013, 8:12pm UTC](https://forums.imgtec.com/t/powervrsdksetup-3-0r2-cannot-connect-to-its-remote-server-to-download-the-the-required-files/1656/1 "2013-02-12T20:12:50Z")

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It simply does not connect, from silicon valley. I have tried different internet connection and times.  
  
  
  
The error is: Unable to download component Utilities: Error getting URL [http://install.powervrinsider.com/components/3.0/utilsdownload-3.0-windows.pak](http://install.powervrinsider.com/components/3.0/utilsdownload-3.0-windows.pak)

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### Author: ![scrz](https://avatars.discourse-cdn.com/v4/letter/s/d9b06d/32.png) [@scrz](https://forums.imgtec.com/u/scrz)
#### Post date: [February 13, 2013, 5:59pm UTC](https://forums.imgtec.com/t/powervrsdksetup-3-0r2-cannot-connect-to-its-remote-server-to-download-the-the-required-files/1656/2 "2013-02-13T17:59:55Z")

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The same problem for Linux64 too:

* * *
Please wait while the installer downloads the required files.  
  
Downloading required files  
0% \_\_\_\_\_\_\_\_\_\_\_\_\_\_ 50% \_\_\_\_\_\_\_\_\_\_\_\_\_\_ 100%  
Unable to download component Utilities: Error getting URL http://install.powervrinsider.com/components/3.0/utilsdownload-3.0-linux-x64.pak  
Abort, Retry, Ignore ? [A/r/i]r  
  
Please advise.

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### Author: ![JoeDavis](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.imgtec.com/joedavis/32/71_2.png) [@JoeDavis](https://forums.imgtec.com/u/JoeDavis)
#### Post date: [February 14, 2013, 8:21am UTC](https://forums.imgtec.com/t/powervrsdksetup-3-0r2-cannot-connect-to-its-remote-server-to-download-the-the-required-files/1656/3 "2013-02-14T08:21:57Z")

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Hi,  
  
  
  
This is the first report we’ve had for this issue. I’d suggest retrying at a different time of day. You might have been unlucky and happened to update at the same time that the web team were making changes to the web server.  
  
  
  
We’re looking into the issue now. Let us know if the problem persists.  
  
  
  
Regards,  
  
Joe
