PVR carbon tools is getting crashed when opening the .pvrcbn file

PowerVR Insider
1

Hi we are trying to open the .pvrcbn recorded file using PVRCARBON. The tool is getting crashed and player is stopped.

Opening File ‘C:/Users/brajan1/Downloads/mainHmi.pvrcbn’

Started playback…

File loading has finished (0 errors, 0 warnings)

Playing back frame 0

Host EGL Library ‘C:\Program Files\Imgtec\PowerVR_Tools\PVRCarbon\GUI\Windows_x86_64\PVRVFrame\libEGL.dll’ loaded successfully

Warning: Failed to find a valid platform extension for window system win32. Falling back to eglGetDisplay for playback of call 1 (eglGetPlatformDisplayEXT)

PVRCarbon v0.14 (25.1@fb418706582c)

EXCEPTION_ACCESS_VIOLATION caught

backtrace:

#00 (unknown) C:\WINDOWS\System32\DriverStore\FileRepository\nvdmwi.inf_amd64_91824c0f6213a0ac\nvoglv64.dll 00007FFC9C4E3EBC

#01 DrvValidateVersion C:\WINDOWS\System32\DriverStore\FileRepository\nvdmwi.inf_amd64_91824c0f6213a0ac\nvoglv64.dll 00007FFC9C750C0D

#02 eglWaitSync C:\Program Files\Imgtec\PowerVR_Tools\PVRCarbon\GUI\Windows_x86_64\PVRVFrame\libEGL.dll 00007FFC9B98920B

#03 eglWaitSync C:\Program Files\Imgtec\PowerVR_Tools\PVRCarbon\GUI\Windows_x86_64\PVRVFrame\libEGL.dll 00007FFC9B9739F0

#04 eglWaitSync C:\Program Files\Imgtec\PowerVR_Tools\PVRCarbon\GUI\Windows_x86_64\PVRVFrame\libEGL.dll 00007FFC9B9733C6

#05 eglWaitSync C:\Program Files\Imgtec\PowerVR_Tools\PVRCarbon\GUI\Windows_x86_64\PVRVFrame\libEGL.dll 00007FFC9B973531

#06 eglGetDisplay C:\Program Files\Imgtec\PowerVR_Tools\PVRCarbon\GUI\Windows_x86_64\PVRVFrame\libEGL.dll 00007FFC9B959E52

#07 (unknown) C:\Users\brajan1\AppData\Local\Temp\PVRCarbonPayload\0\player\PVRCarbonPlayerServer.exe 00007FF6B0C7AD07

#08 (unknown) C:\Users\brajan1\AppData\Local\Temp\PVRCarbonPayload\0\player\PVRCarbonPlayerServer.exe 00007FF6B0C7CAB3

#09 (unknown) C:\Users\brajan1\AppData\Local\Temp\PVRCarbonPayload\0\player\PVRCarbonPlayerServer.exe 00007FF6B0DB7E04

#10 (unknown) C:\Users\brajan1\AppData\Local\Temp\PVRCarbonPayload\0\player\PVRCarbonPlayerServer.exe 00007FF6B0CC91F1

#11 (unknown) C:\Users\brajan1\AppData\Local\Temp\PVRCarbonPayload\0\player\PVRCarbonPlayerServer.exe 00007FF6B1462A9A

#12 (unknown) C:\Users\brajan1\AppData\Local\Temp\PVRCarbonPayload\0\player\PVRCarbonPlayerServer.exe 00007FF6B1646BBF

#13 recalloc C:\WINDOWS\System32\ucrtbase.dll 00007FFD968A9333

#14 BaseThreadInitThunk C:\WINDOWS\System32\KERNEL32.DLL 00007FFD977F259D

#15 RtlUserThreadStart C:\WINDOWS\SYSTEM32\ntdll.dll 00007FFD992AAF78

Error: Playback failed: Failed to read message header (‘WSAECONNRESET: Connection reset by peer’)

Elapsed time 0h 0m 7s 502ms

please check and do the needful

for some users it is working. for some users it is not working.

2

Hi brajan1,

Thanks for your message and welcome to the PowerVR Developer Forum!

The message:

Warning: Failed to find a valid platform extension for window system win32. Falling back to eglGetDisplay for playback of call 1 (eglGetPlatformDisplayEXT)

could mean you are trying to play the recording on a device which is not 100% compatible with the features present in the recording. Sometimes PVRCarbon can emulate some of those features, sometimes it cannot.

Are you trying to play the PVRCarbon recording taken from a Yocto Linux device on a Windows machine? Please while on PVRCarbon GUI, select the device where the recording is being played back:

image
image631×398 48.9 KB

If some users can play a recording back, please:

  • Check with them what setup do they have with PVRCarbon
  • What device are they playing the recording on.
  • If they are using a device different from a local Windows machine, verify how PVRCarbon is connecting to that device.

Best regards,
Alejandro

3

when i uninstalled and installed the older version of Nvidia GPU driver. it was working fine. No issues