I’ve ran the SDK installer, but it keeps hitting an unpacking/copying error. Is there any way to work around this problem?
There is a known issue with the current SDK installer caused by corruption of temporary files. Fortunately, the issue is quite rare and - so far - it has only affected a small number of users. We’re now looking into a long term fix. In the meantime, the instructions below can be followed to work around the problem:
- Navigate to your Operating System's temporary directory (usually 'C:Users[USER]AppDataLocalTemp' on Windows, '/tmp' on OS X and Linux)
- If they exist, delete the .bitrock folder and PAK files in this location
- Run the installer again
If you're still experiencing issues on Windows, we would recommend cleaning the entire %temp% directory. This can be done safely with the Windows Disk Cleanup tool's "Temporary files" option.
If the issue still occurs after following the steps above, please start a new discussion on our forum so we can support you.
